RS Components & Start with Data Case Study

RS Components & Start with Data Case Study

Case Study


We helped RS Components, a leading industrial and electrocomponents distributor, transform their product data processes, data governance and technology to build a foundation for their growth plans

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Industrial Distribution

1.5 million

80 countries

£2 billion

Through their engagement with RS Components, Start with Data are helping transform product data management, laying scalable technology and data governance foundations, to meet the increasing digital demands of our suppliers and customers over the years ahead

Simon Brown, Chief Product Officer, Electrocomponents Group

The Challenge

implement the processes, governance and technology to scale RS Components product offer across thousands of suppliers and millions of products

improve customer experience across channels with a new product data model

Simplify and transform product data management processes and embed data quality within these processes

build solid technology foundations to scale offer and grow revenue

transform the operating model to embed data driven thinking and behaviours

The Solution


built the value case for product data management linked to strategic drivers of speed, range, architecture & customer experience

supported definition of efficient new processes

defined a new product data governance framework

defined a new product data model

supported definition of new product data management target architecture

evaluated and selected a new PIM platform


implement a new PIM platform (Riversand) to incorporate new workflows and data model

implemented a flexible, multi-variant product data model and data architecture

implement a data governance framework, embedding product data quality in a new efficient product data management process

defined and planned a migration strategy to support an incremental transition


supported transition to self service and business training to land new data governance, processes & technology

The Results

Faster processes and better data quality

new processes for product introduction, enrichment, channel management, translation and localisation enable faster time to market

new workflows enable RS to manage by exception, allowing users to focus on added value tasks

data governance is embedded into all process to improve data quality across the product data value chain

Scalable Product Data Solutions

product onboarding, enrichment and orchestration are all deployed on a scalable cloud-based technology stack

new Riversand PIM enables single view of products and a single platform for end to end management of the product data lifecycle

supplier experience is better optimised to consider onboarding of data in different standards and formats

PIM is integrated with operational data store to support decoupled, service based architecture

Customer Centric Data Model

new flexible, scalable product data model enables improvements across search and browse experience

RS can offer a multi-variant proposition to customers across complex categories

data model is flexible to any product type - including services and digital products

data model is scalable to many operating companies, many countries and many languages

Find out more

If you are an industrial distributor or retailer and would like to talk more about product data management, email or call


Ben Adams, Founder & Managing Consultant, +44(0)7854 947694


Or schedule an appointment below:

“Why industrial distributors should invest to scale and optimise their product data strategy”